Contact Us

Got a question about a review, spotted something out of date, or want to flag an issue with one of the offshore poker sites we cover? This page explains how to reach Poker and, just as importantly, what we can and can't help with.

What We Can Help With

• Corrections to bonus terms, rake structures, or other details in our reviews of sites like Coinpoker, Bovada, Stake, Ignition, or any other operator listed on eatpekopeko.com
• Questions about how we rank and score offshore poker sites
• Feedback on missing information, broken links, or outdated content
• General questions about game formats, deposit methods, or how offshore poker sites operate from a US player's perspective
• Media or partnership enquiries related to the site itself

What We Can't Help With

Poker is an independent comparison and review site. We are not a poker operator, we don't hold player funds, and we can't access anyone's account. If your question involves any of the following, you'll need to contact the poker site directly through its own support channels, not us:

• Deposits, withdrawals, or delayed payouts on your poker account
• Account verification (KYC), login issues, or password resets
• Bonus credits that haven't been applied or a wagering requirement dispute
• Closing an account or requesting a self-exclusion
• Any dispute over hand history, table results, or a specific game session

Each operator listed in our rankings — including Americas Card Room, Black Chip Poker, Ya Poker, BC Poker, BetOnline, and Jack Poker — publishes its own support contact on its site. That's always the fastest route for anything tied to your actual account.

Why We're Careful About This Distinction

Offshore poker sites operate outside the state-by-state licensing framework that governs regulated US poker. We review and compare them so you can weigh things like traffic, game variety, and payment options before you sign up, but we have no visibility into individual accounts and no authority to intervene in a payout or bonus dispute. Being upfront about that boundary is part of running an honest, independent site.

How We Handle Enquiries

When you contact us, here's roughly what to expect:

1. We read every message that comes in and route it to whoever covers that part of the site
2. Factual corrections are checked against the operator's own published terms before we update anything
3. We don't promise a specific response time, but we aim to reply within a reasonable window
4. We won't ask for your poker account password, deposit details, or ID documents — legitimate correspondence from us never requires that

A Note on Commercial Relationships

Poker may earn a commission when readers sign up with a poker site through links on this page. That relationship never determines how a site is ranked or reviewed, and it has no bearing on how we respond to enquiries, corrections, or complaints about our own content.

Responsible Play Matters More Than Any Review

If your message is about gambling starting to feel out of control — chasing losses, spending more than intended, or struggling to stop — please treat that as the priority. Call or text 1-800-GAMBLER, or visit our Responsible Gambling page for state-specific resources. Online poker is regulated on a state-by-state basis in the US, and offshore sites sit outside that framework, so eligibility and legal standing vary by location. Play is intended for adults 21 and older in most states (18+ in a few); it should never be treated as a source of income or a way to solve financial pressure.

Before You Write In

A few things that often save time on both sides:

• Check our Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed page if your question is about UK-facing operators rather than US offshore poker sites — it's a separate market with different rules
• Read our About Us page for background on how we operate and how we're funded
• Review our Terms and Conditions if your question relates to how content on this site may be used

If none of that covers it, send your message with as much detail as you can — which page, which operator, and what you noticed — and we'll take it from there.